Sales and Purchase History
What happens after the sale is just as important as the sale. For this
Tradepoint includes advanced features to easily search, view and print sales
history through reporting or through a specific contact's account.
Tradepoint's purchase history which tracks to each contact as
purchases is called the Product's Owned section supports follow up
actions which are specific to that product for a defined history of actions
taken against any products that have been purchased.
Products Owned: Define What Happens After the Sale
Companies who track activity, service plans and follow up maintenance with
service work on Products a customer has purchased from will enjoy the Product
Owned tools within Tradepoint. Whether it is service, warranty work or
additional purchases, tracking activity related to Products after a Product
has been purchased can a challenge depending on how information is managed.
Tradepoint Enterprise's Products owned will track a customer or reseller's
purchase history and provide an interface where additional activities can be
tracked from the point of purchase. This structure supports a
more specialized work flow for companies looking for tools to track related
activities to products that have been purchased by their customers and
resellers. Capabilities within Products Owned include but are not limited
to:
- Basic product information tracking to a customer or resellers purchase
history
- The ability to access the invoice directly from the purchase
history
- An information screen with customizable fields to shape your information
requirements
- Accessories or related product information will automatically track to a
products owned purchase history
- Track Repairs and generate a new work order within product owned
- Integrated Call log functionality for work flow specific Call Logs within
a Purchased Product
- An overview screen for all Product's Owned for easy viewing of key
information from a customer or reseller's account
Tradepoint is sold through a Reseller network. Click here to
find a Reseller closest to you.
To read more about more features Tradepoint Enterprise can offer
your business click
here.