The knowledge base within Tradepoint is available for Internal
as well as external use through the user access settings. Company information
including; Product Information, Procedures, Company Manuals, Training Curriculum
can be available to your staff based in their
roles.
For your clients and partners information can be available also
with role based user access settings for various types of information including;
Product Information, Technical Support Articles, Safety & Procedural
Manuals, and Educational Articles.
The knowledge base within Tradepoint allows you to provide all
of your materials both internally and externally using the HTML writer for a
graphic look and feel representing the Image you wish to project through your
website.
The following chapters will illustrate the tools available to you
and their use within Tradepoint's Knowledge Base.