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When I print Envelopes or Mailing Labels why do some of the addresses not have a country listed

Apr/29/2005



When I print Envelopes or Mailing Labels why do some of the addresses not have a country listed?

There are two possible reason why the country would be missing.

  1. The contact's address was not entered in the correct format.
    You can ensure that the contact's address is formatted correctly by click the Address button on the contact window. This will open the Enter Address window which will take the different parts of the address and put them in the correct format when you are finished.
  2. The contact is in the same country as your company.
    The correct address format as outlined by both US Postal Service and Canada Post should not include the country if the recipient is in the same country as the sender. When printing envelopes or mailing labels in Tradepoint the country code of the contact is compared to the country code of your Company Division. If they are the same then the country will not appear in the formatted address.

If you are not getting the results you expect ensure that these two items have been considered. Check the contact's address and ensure that it is in the correct format. Check your Company Division's address and ensure that it is in the correct format and has been entered correctly.


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