Integrated Order Fulfillment, Drop shipping, Just-in-time Purchase Ordering and Call Center Orders

Tradepoint Enterprise's Order Management System (OMS) streamlines the entire ordering process allowing sales from multiple sales channels to be processed simultaneously within one software system. Web orders, phone orders and direct sales are the primary channels supported within Tradepoint. Direct sales representatives to turn an estimate into an Order with one click, sales representatives processing phone orders have options available on the orders screen supporting drop shipping and just-in-time ordering directly through Tradepoint and web orders are processed instantly and sent to the shipping fulfillment cue as they happen on a web site. Streamlined order fulfillment with support for divers inventory needs means faster fulfillment times, controlled costs and higher customer satisfaction.

Support for drop shipping and Just-in-time ordering are often though of as being in the background of order fulfillment however, with Tradepoint both processes are supported with mechanisms that result from specific events triggered as an order is processed. Those triggers are based on company and inventory preferences with options to override those set preferences on an order by order basis based on security access within a given profile.

Direct & Phone Orders

Order Processing

Direct order fulfillment happens through a direct sales force or through orders processed by phone. Direct ordering through Tradepoint Enterprise is flexible and supported with features designed to maximize productivity with features built into order processing for automated communications and fulfillment after an order has been completed. A flexible and efficient ordering environment drives revenue and customer satisfaction.

1. Live Inventory Statuses for each product
2. One click option for turning a Quote into an Order with one click
3. Support for multiple shipping addresses
4. Support for drop shipped items as well as direct fulfillment within the same order
5. Sales tax calculations
6. Default auto-send mechanism for an order confirmation email upon order completion
7. Process electronic payments through order screen
8. One click option to print/email Order

Drop Shipping

Drop Shipping Fulfillment

Drop Shipping is a simple and effective way to manage inventory costs decrease shipping costs and decrease delivery times while supplementing current product offerings without increasing inventory on hand. With Tradepoint Enterprise drop shipping can be setup as a default, or done on an as needed basis either on an order by order basis or even down to a line item basis within an order if necessary.

1. Company preferences for all or part of products available for sale
2. An option for drop shipping single line items
3. Preferred Suppliers available for quick Purchase Order generation at the point of order completion
4. One click option to email Purchase Orders as they are created
5. Push feature for PO information into orders as PO's are generated
6. The ability to drop ship a single line item within an order
7. Default auto-send mechanism for an order confirmation email upon order completion

Web Ordering

With Tradepoint Enterprise software and our Ecommerce solutions, web orders happen 24 hours a day through a web site based on the design and setup of your web site and shopping cart. Built in tools customer communications through emails as orders are successfully processed through a website and shipped for a complete web experience through a web store. Tradepoint provides role based security settings to define responsibilities and streamline the order fulfillment process as web orders are placed. This ensure an efficient order fulfillment environment which increases customer satisfaction.

1. Web orders processed go directly into shipping cue
2. Company preferences for updating inventory as orders are processed
3. Email auto-responders for orders as they are completed and shipped
4. Role based security settings for assigning orders as they are fulfilled
5. Reporting for a quick glance of orders ona given day or week
6. Drill down into specific orders through reporting

Contact us to learn more about Tradepoint Enterprise.