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9.8 AR-Payments

May/30/2007


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Tradepoint provides the ability to process payments directly into a Contacts file. Payments can be processed through an Invoice or through an Order depending on the structure of your business work flow process. Payment can be processed in two ways as described below. One is through Orders and another is through Invoices found in the Receivables tool bar.

For example, a company that processes payments through their website using one of our Ecommerce solutions or takes Orders over the phone can process those Orders immediately through the Orders screen. Further, if a company integrates their merchant services and payment processing system intro Tradepoint they will have the ability to Process Credit Cards and electronic checks(if the service is available through your merchant services) directly from the Order form.

If this is an Inventoried Order(meaning there is physical products being shipped) then when the Order is shipped the Invoiced will be generated automatically and the shipping wizard will store the Invoice with the Order and listed in the Invoices section.

If this is not an Inventoried Order(service or time rendered for payment) then when the order is complete check the box in the lower right corner marked "complete" and it will prompt to take payment at the end. If you choose yes when prompted, it will record all of the information for you. If payment information is present then it will store the payment information for you. If there is no payment information an incomplete Invoice will be created for you to complete later with payment information.

When an Incomplete Invoice has been generated highlighting an Incomplete Invoice and clicking on the "New Payment' icon in the tool bar on the lower right in Invoices will open the window for you to add the payment information and complete the Invoice.

Please Note that you can also handle Adjustments, Refunds and create new Invoices as well. We will be focusing on Payment functionality only for this article.

To complete an Invoice highlight an double click the incomplete Invoice. The window you see below will open. From there specify the type of payment, any allocation preferences(for most cases you will only need to click the Auto-allocate icon in the lower left.

Any over payments can be held in trust by specifying the overpayment amount and clicking the trust icon in the tool bar in the upper left.


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