Tradepoint or Tradepoint POS is very slow on certain computers

In general Tradepoint is designed to be very quick. However in some cases the software can slow down due to external factors.

Antivirus

Typically the machine running the database may have issues (including remote users) if the antivirus program decides that it should scan the database files. Every time any information is requested, the antivirus program will attempt to scan the entire file to make sure there are no viruses. This can manifest itself where all of a suddent the software gets slow after an update comes in to the software or the antivirus software.  Disabling the antivirus may not solve the issue as many still will scan parts of files etc. after disabling. A full uninstall is typically the only work around.

We currently recommend Microsoft Security Essentials, a free antivirus and anti-spyware application from Microsoft that works incredibly well, is incredibly fast, and doesn't interfere with your computer, and doesn't do anything else but antivirus and anti-spyware.  Please do make sure to remove ALL other antivirus and antispyware applications BEFORE you install MSE as running two will cause even more problems.

A Virus

The opposite of your Antivirus program going rogue is a real virus. Please do do a full system can and remove anything found. If nothing is found, or there are items that cannot be removed, please ensure that you uninstall your current antivirus and use Microsoft Security Essentials. It can remove viruses that many other antivirus programs cannot.

Bad Network Card, Router or Other Hardware

Routinely we see issues with computers that are slow because of hardware issues. Network cards that have been damaged because of power spikes will often continue to work but cause network related issues that cause the system to slow down. This can be diagnosed by running the software on the server and gauging speed. If the server is running fine, then it is likely the network card in the computer. If all other computers other than the server are having issues it is either the server's network card or the switch/router/gateway on the network.

A common problem in ISP provided routers and some off-the-shelf routers and gateways is that they will route all local network traffic through your internet connection. This doesn't normally cause issues except when doing file transfers and any data intensive communications on the local network. Your internet will appear to be fine, it will only be file and data transfers so this can be hard to locate without doing a file copy between computers and monitoring speed. Anything less that 2 megs a second on a file transfer between computers (MegaBytes not Megabits) is a likely indication that this is occuring. Often this can manifest itself even on your server as it will route even the local traffic through the internet connection because of flawed routing tables. You can often work around this by using the IP address of the local computer, or by updating the firmware of your router/gateway. Sometimes you'll need to replace the device outright to see the speed go back to normal. Below is a list of routers with known problems:

Routers with Known Issues:

Some Bell Sympatico routers

Verizon GT704WG

A variety of DLINK routers.