Email
May/12/2005
The email window is a perfect
example of how we have taken the best of every industry and every successful
software package and implemented their strategies and functionality inside of
Tradepoint. You will never
have to purchase a “best of breed” package again simply because we are the “best
of breed” package for every area.
You will notice that Tradepoint's email management window looks and feels
just like Outlook (the most successful email manager in the world). It was not our aim to copy Outlook or
any other package; it has always been our aim to improve upon what already
exists. Our email manager is
another perfect example of this strategy.
Through the Tradepoint Email
manager you are not only able to flag emails and store them in folders, but you
can also share emails directly with other staff, customers and contacts with a
simple right click selection window.
This simple step VASTLY reduces the need for those annoying “multiple
folder” solutions for managing different contact or supplier
correspondence. Replace the folder
sections you presently use with the CRM side of Tradepoint and you are
done. Centralized and complete,
Tradepoint helps simplify the often complicated process of managing your
business. This same philosophy is
what effectively outdates the need for access and excel spreadsheet files. Those two packages are normally
used as “middleware” between two processes that normally don’t communicate. Tradepoint’s unique architecture
outdates that the need of those applications and many others.
In the Tradepoint email
management window you can also create tasks from emails and even support
incidents for certain clients for other staff to follow up with. Tasks can be shared between staff
members quite easily through Tradepoint. It is a simple 2 step process. Because
of Tradepoint’s powerful SQL database backbone, Tradepoint email also
allows you to do complicated searches on all of your email folders, and manage
multiple email account simultaneously.
Your personal Tradepoint Email is
the only area not node synchronized with the rest of your corporation. This decision has been made simply
because some people choose to never delete emails and quickly their email
storage space grows inside to encompass gigs of information and past files. Even if all of that information was
compressed and encrypted into the Tradepoint database, when you multiply
that weight across 500 employees, you will fast discover that if each email
section was shared amongst all employees, the database would become quite large,
quite quickly. Also do to the
nature of Email there is no specific need or advantage to include all emails on
every staff member’s computer; outside of node synchronized redundant
backups. None the less email
backups can be quickly and easily made through the Tradepoint “export data”
feature.