Customer & Partner Testimonials
Customer Testimonials
Boyd Sterling
Managing Partner
Wolfmark
Apparel
To: James Hancock at Tradepoint 360 (and anyone who is
considering the purchase of this software).
I feel as though I can speak
with great experience on this issue because in the last 4 years we have tested
and
implemented 4 different software programs. Trade point is by far the
smoothest operating most compressive and
most importantly best supported
system we have implemented.
Wolfmark has grown rapidly over those 4 years
from $900,000 a year in sales to over $3,000,000 in annual sales.
Although
each system was able to accomplish some of the things we needed along the way,
we always eventually ran
into a road block that compelled us to look for
something that would allow us to take the next steps in our growth. I
believe
Tradepoint will be our last system, because it has the ability to grow with
us.
Here are some features built into Tradepoint that many systems claim,
but don’t actually deliver!
• The email order and shipment confirmations
are awesome; absolute best of any of the systems we have
used (and we have
been thru a few).
• The credit card processing, including the authorizing and
capture upon shipment, again absolutely the best
we have seen!
• The UPS
shipping is working rather well.
• The ability to customize the various forms
is really quite amazing, even for total novices like us.
I feel like we
have only begun to use the capabilities of the program. My end of day updating
of invoices went from a
2 hour chore to a twenty minute spot check. Most
importantly to me the numbers work, by that I mean it’s quite
easy to look at
sales reports and P&L’s and have my numbers match, it sounds like that would
be a simple thing, but
with all of the programs I have been thru I can tell
you your ahead of the curve in that regard. We are excited to learn
and use
more of the features in the Tradepoint and very very appreciative of the
attention responsiveness and
support you have given us during our
implementation. Thanks again very Much!!
For all of you out there who have an
IT guy, or don’t, please do not underestimate the savings of time and
money
involved with the way Tradepoint updates. In previous systems when an
update was introduced, it meant my IT guy
was going to have to work after
hours, first installing the update on the server then applying that update to
each work
station. Now when an update is issued it automatically applies to
all work stations when they log on the next day.
End of story.
Boyd
Sterling
Dale Olson
Operations Manager
Commercial
Water Distributing
Featured on Inc. 500 fastest growing companies in
2009, waterfilters.net features a tremendous selection of water
filtration
units for commercial and residential needs.
“Waterfilters.net had already
grown out of three other software solutions to manage the web activity
effectively. We
needed a stable solution that could expand with us and keep
up with our growth. We chose Tradepoint…and are
happy we did.”
-Dale
Olson
Partner Testimonials
Peter Logan
CEO
Thordog Technologies
LLC
“We have been very impressed with Tradepoint. Not only do they
use the latest in Microsoft technologies, the
technology actually works. But
the best part about having a relationship with the folks at Tradepoint is
their
commitment to customer service. They truly want your project to succeed
and it shows. They are amazingly
responsive. We have asked that new features
be added to the software in order to close business and make
an
implementation a success. They did not just make empty promises. They
wrote the delivery of the new features into
the contract, and then delivered,
on time, before the project went live. And since they saw the value of these
new
features for their entire install base, they did not charge for a one off
customization. This level of customer service is
unheard of in our
industry.
The Tradepoint bug fix process is amazing as well. We have run into
some minor issues with the software, as no
program of this size is perfect.
Any issues reported were fixed in 1-2 days, not 1-2 months. And the best part is
that
because of their sync technology, the patches were delivered to the
workstations automatically, without a technician
having to visit and install
the fix on each client machine. We have finally found a technology that really
does make
your life easier.
So far our experience partnering with
Tradepoint has been stellar. We look forward to continued success selling
and
implementing Tradepoint products.”
-Peter Logan
Michael LaBella
President
ThorDog Technologies
“As the
marketplace for business has become increasingly competitive, our customer’s
software needs have
continued to change. Consolidation of systems and
software has leapt to the forefront of their technological
roadmaps.
Tradepoint enables us to present a solution that provides a platform to meet
their lofty expectations.
Tradepoint gives our customers a powerful and
integrated package that can be quickly deployed (minimizing
transitional
periods) and still have the ability to be customized to their exact
specifications. With the great
introductory price point, Tradepoint puts less
of a burden on budgets and allows our customers to only have to worry
about
one thing....their business.”
-Michael LaBella
Matt Warren
CEO
78e - UK
“The team at
Tradepoint have been amazing in supporting us since we started using the
software, answering emails
queries within minutes and generally being very
helpful and supportive, which is critical if you want to get the most
from
any software. Their support has been above and beyond my expectations and puts
all other companies to
shame.”
-Matt Warren
Harry
Yeh
CEO/CTO, Comet Computing
Founder, www.ushopfast.com
“Our
partnership with Tradepoint has been a critical one, so much that we now have
built our entire technology
boutique consulting firm around this platform.
All of our infrastructure, support, and software development now
extends or
compliments the platform.
For many years we were looking for a fully
integrated business ERP platform based on .NET and SQL server that
was
affordable and extensible to build our business on. Well, I am happy to
say that after 8 years, since the release of
.NET, we have found it! We have
evaluated over 10 different ERP solutions including AX, GP, Interprise (horror
story),
Accpac, Sage, Business Vision, you name it; none of them meet the
requirements of flexibility, openness, extensibility,
or maintainability.
With Tradepoint, the sky is the limit with how we can extend and integrate other
applications, and
has allowed us to focus on top quality deployments; knowing
very well that we have an outstanding vendor behind
us. Sure there are bumps
along the way, as in any partnership, but when 99% of it is positive, I can't
complain! It's
given us a competitive advantage in our business and now we
want to share this with all of our partners, customers,
and suppliers!
The
strategic partnership between Tradepoint, Comet Computing and UShopfast.com has
been the key ingredient for
our rapid growth. We are now looking at expanding
into Canada as well and look forward to an exciting long term
relationship
with Tradepoint. We have been able to develop our own custom solutions while at
the same time
maintain compatibility with Tradepoint's update, because of the
flexible and extensible architecture built on the .NET
Framework 3.5.1 and
SQL Server 2008. The group at Tradepoint continually evolves and continually
re-invents
themselves, by pushing the standards of technology. The platform
is extremely up to date and exciting to work with,
and is the only platform
that takes advantage of rapid and scalable development technologies, such as
LINQ from
Microsoft. This is clearly the best ERP Solution on the market to
integrate with E-Commerce and any custom
application. Dynamics AX, SAP,
Oracle, Sage, Accpac, Quickbooks, Peach Tree, Interprise etc, etc, we've tried
them, all
and Tradepoint is the clear winner. "
-Harry Yeh
Mark Littman
President
Innovative ERP
Solutions
“I have worked with Many Software Developers over the last
30 years. I have installed Over 600 ERP & E-Commerce
Solutions and find
that Tradepoint360 is going to be a strong contender in the marketplace very
soon. They treat
customers with respect and listen to their needs. They have
put a lot of effort into a great product and are making it
better every
day.”
-Mark Littman
Mark Rattée
Director, Business Development
New Tangent Systems Integration
Group, Inc.
“Tradepoint 360 represents a very solid technology for
our customers and us. We believe it delivers an end-to-end
solution for most
small and medium businesses with a set of robust modules that allow us to
integrate it effectively
into a range of enterprises. The Tradepoint team
behind the product has proved to be committed and helpful
partners and they
have assisted us greatly to make Tradepoint 360 an integral part of the
solutions we provide.”
-Mark Ratte
Mark Morgan
President
MorganSoft
"Tradepoint has provided us with a world class product that allows our
customers with remote sales teams or POS
locations to work seamlessly in the
event they lose connectivity with the central server. Their
synchronization
technology allows multiple copies of the database to exist at
each location and automatically synchronize when
connectivity is restored.
"
"Tradepoint's support has been awesome, I am able to submit a support
ticket and will either get a email response
or personal phone call to help
address the problem same day! Even the president of the company helped
me
personally with a support issue!"
-Mark Morgan