Ecommerce Solutions: A Practical Application

With the integrated tools for supporting diverse business structures and the Ecommerce solutions offered through Tradepoint, Ecommerce solutions just became a multi-dimensional experience for companies looking to expand into Ecommerce or for companies with existing Ecommerce solutions to expand their Ecommerce capabilities.

Drive Growth:

Change is something that business can count on. Change in an economic climate, specific changes in different industries, human resources, product costs, resources, supply chains, technology and change resulting from growth define how business conducts business. With that given in mind, Tradepoint's flexible structure comes with built in options for businesses to support growth and inevitable changes.

As any business grows strategic decisions have to be made to foster growth and continued success. Tradepoint comes with dozens of features providing some of those options to benefit growing businesses.

1. Dynamic reports for quick access to sales and business activity.
2. Support for different types of product and services.
3. Integrated Web portal for customers and contacts for interaction through a website.
4. Support for single or multiple websites in one or more currencies and/or languages.
5. Support for cross channel sales including direct sales, retail, and ecommerce.

Tradepoint Enterprise is the best option for growing small to mid-sized businesses available on the market. With Tradepoint Enterprise business with an eye on growth can now count on a software solution with options for profitable growth as business changes.

Business Structure:

Often underestimated when considering one or more websites, Tradepoint supports having multiple divisions within one company or multiple companies within the same license of Tradepoint. With this capability, growth can happen organically without expensive and complicated changes in a software structure. Companies with multiple websites can have their own business structure, either as a division or a separate company complete with the Accounting structure necessary to track all related expenses, and sales activity relevant to a specific web site.

1. Support for multiple Divisions within a single company.
2. Support for Multiple companies with a single division or multiple divisions within each company.
3. Role based security settings defining access to each division or company.
4. One click options for viewing cross divisional data throughout Tradepoint.

Tradepoint is sold through our Resellers. To find a Reseller in your area click here. To request a 30 day demonstration version of Tradepoint Enterprise, click here. To register for a live weekly demonstration click here.

A website often becomes its own channel for customer contact, sales and revenue with multiple options for monetization. Further, a well developed website provides venues for lead generation, sales, customer support and self service resources for customers and partners alike.

With the Tradepoint World Ecommerce solutions providing a springboard for international web sales and expansion of an existing customer base through the Internet to take existing Ecommerce one step further to develop a presence for multiple markets with support for multiple currencies and languages.

Integrated Web Portals

A web portal will allow contacts including customers, suppliers, resellers and other contact types to log into a web site to access information specific to a user. Security settings ensure that only specific types of information can be accessed through a web portal. Different types of contacts can also have access to different types of information.

For example, a Lead in Tradepoint may have access to their own contact information and any Appointments or Tasks setup within Tradepoint but may not yet be able to access Project or Invoice information just yet because they are still a Lead. Since different contact types can have different information available, once they become a Customer more information pertaining to sales and sales activity will be accessible once they login to a web site.

Some types of information which can be made available through the web portal to different contacts include:

1. Basic contact information with an option to allow editing through the web portal
2. Appointments
3. Tasks
4. Projects, including time lines and scheduled milestones
5. Documents
6. Order History
7. Invoice history
8. Option to purchase products
9. Request a Quotation
10. Manage publications (newsletters, white papers, etc)
11. Knowledge Base or on line library

Industries and Companies which can benefit from using a web portal as part of an Ecommerce solution include but are not limited to:

1. Any Ecommerce based company already selling products through a website looking to provide more account information and resources for customers.
2. Companies needing collaborative tools or who use a Quoting process with sign off for jobs. 
3. Engineering firms for Project Management and Quoting process for sign off on job approval.
4. Service based consulting firms. This can extend to a Quoting process, Appointment, Task and Project Sharing as well as Invoicing to pay Invoices on line
5. Law firms to share documents, Appointments, Tasks and Projects as well as Billing capabilities.
6. IT Development and Programming firms can benefit from the collaborative tools available through a web portal with project management for sign off on Quotes, sharing project time lines, and billing in cases where on line payments have been enabled

Single Language & Currency Shopping Carts

For Ecommerce to be successful two sides of an overall Ecommerce solution have to be accounted for. The first side is the web site itself through which a customer interacts with a company. Diverse functions, easy to find information and enough choices for payment and shipping methods are critical in a web site shopping cart to capturing the interest and ultimately gaining the loyalty of Ecommerce shoppers.

The second side of Ecommerce solution supports the customers' experience on the website but defines how an Ecommerce based company handles customer interaction through a website. Tradepoint Enterprise is the software linked into a website structure defining the internal responses and processing of information resulting from customer interactions through the web. Tradepoint has built in tools to accommodate a web store through automated actions, notifications, triggers for automated communications at critical points in Ecommerce work flows.  Tradepoint provides tools for a comprehensive internal experience for a company to process web orders, follow up and respond to communications and maintain account information for customers, resellers and other types of contacts through the web.

Tradepoint One brings these elements together for a complete Ecommerce solution. Provide an in-depth, captivating experience for people to interact with on the web and a well defined back end experience for staff to handle face paced Ecommerce activity.

Ideal for organizations who need to enable web sites with purchasing capabilities over the web, Tradepoint One Ecommerce solution is an ideal single language and currency solution for companies with a web presence in one market. Tradepoint One comes with external tools for an interactive experience for customers through your website and internal tools for staff for easy processing of orders, follow up on communications and alerts for numerous actions as they happen through a web site.

Contact us to learn more about Tradepoint Enterprise.